If you are not completely satisfied with your order we can offer either a refund or exchange providing that goods are unused and returned to us within 14 days of purchase. Please ensure that the package is wrapped securely and for your protection, we recommend that you use a recorded delivery service.
Please enclose your name, address, order ID number and reason for return/exchange with your returned products and send it to:-
The beard protein company
15 PINTAIL DRIVE
GREAT YARMOUTH NORFOLK
We aim to handle your returns within three working days of receiving the goods. If the goods are being returned because they were incorrectly supplied, then we will also refund the postage and packaging costs. Refunds will be given via payment method supplied at time of ordering (ie. If paid with PayPal, funds will be refunded through PayPal.)